On April 13, 2021 we gathered a few of the best and brightest in the industry to talk about the current challenges surrounding the supply chain. You can watch the full webinar recording here, where both suppliers and end users discussed the ongoing disruptions and how they’re dealing with the constant changes. It's no surprise that our attendees were all feeling the disruptions COVID-19 has caused.
Here's what they said when we asked "What has been your biggest struggle with the supply chain since the start of the pandemic?":
Tons of questions flooded in during the webinar and we weren’t able to get to all of them, so we made a promise to our attendees that we would round them up in a blog post! Special thanks to our panelists for giving even more of their time to our attendees to help answer these important questions.
First, some introductions as to who is answering the questions below:
Adam Regelmann: Co-Founder and COO of Quartzy
Jill Peluso: Head of Global Customer Supply Chain Innovation & Development, Millipore Sigma
Rich Happel: President, CELLTREAT
Jamie Haviland: Lab Manager, Amagma Therapeutics
- A fast establishment of a centralized task force to address all aspects of supply
- Minimal disruption in supply by identifying replacements for backordered products, implementing redundant inventory in our distribution centers and reviewing warehouse strategies to accommodate for locally enforced measures.
- Close contact with our suppliers to review open purchase orders and assess safety stock levels. We are increasing stock of products sourced and activating our validated secondary suppliers in accordance with our quality procedures where necessary.
- Our production site heads have further scenario planning protocols prepared with specific response measures for the continued dynamic environment.
- As regions and industries across the globe are impacted, our dedicated import and export teams continue monitoring all available trade lanes to optimize transportation
- Working with our suppliers to get real time availability information. Also note, availability information for anything stocked in our warehouse is reflected real-time in Quartzy. You can identify these products by following the instructions here, and the delivery estimates on those items are extremely accurate.
- We have a database full of matches we’ve made over the years. In a few months, we’ll be releasing a change that will surface these options when you mark ANY product on Quartzy as backordered. We are also actively researching new approaches such as notifying you when an item you're about to request might be on backorder because other users have market it as such.
Sara is the Head of Growth Marketing at Quartzy. When she's not marketing the #1 lab productivity software, she's busy making memories and soaking in the sun with her family in Redondo Beach, CA.